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Shipping & Returns

Shipping

We utilize both UPS and USPS to get you your UpcycledNYC item. Please allow 2-4 days for your order to be packed and shipped. Please allow 2 weeks for custom orders. 

 

Returns/Exchanges:

We have a 7-day return policy, which means you have 7 days after receiving your item to request a full refund, store credit, or an exchange. 

To be eligible, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start, you can contact us at upcyclednyc@gmail.com

Sale and Custom Orders are FINAL SALE.

Rachel Fuda X UpcycledNYC is not refundable but eligible for size exchanges. 

 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

 

We have a strict no-refund policy on CUSTOM MADE ORDERS.

 

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